Tuesday, January 26, 2010
List of Error Codes in Tally.ERP 9 and reasons for failures and possible solutions
The following table details Tally.ERP 9 Error Codes, possible reasons and potential solutions – for
Release 1.5 onwards.
Error Code | Error Message | Reason for Failure & Possible Reasons | Solutions |
11 | License file is being accessed by another program. Please try after some time. | Error while trying to lock the license file for write License file is being accessed byanother process (another Tally) | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that only one instance is executed in Tally at a time. Ensure that the user has ‘write’ permission to Tally folder |
12 | License file has inadequate security permission set. Please check the security permission and try again. | Error while reading license file License file has security permissions set | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that the user has ‘write’ permission to Tally folder |
13 | License file is Read only. Please check the file security settings and try again. | Error while writing license file License file read-only | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that the user has ‘write’ permission to Tally folder |
14 | License file is either corrupted or not found. | Invalid License file License file has been corrupted | Delete the tally.lic file from the Tally.ERP 9 application folder (if present). Surrender the license from the Control Centre and Reactivate the license. |
15 | Encrypted License file is being accessed by another program. Please try after some time. | Error while trying to lock the license file for write Encrypted License file being accessed by another process (another Tally) | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that only one instance is executed in Tally at a time. Ensure that the user has ‘write’ permission to Tally folder |
16 | Encrypted License file has inadequate security permission set. Please check the security permission and try again. | Error while reading encrypted license file Encrypted License file has security permissions set | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that the user has ‘write’ permission to Tally folder |
17 | Encrypted License file is Read only. Please check the file security settings and try again. | Error while writing encrypted license file Encrypted License file read- only Encrypted License file has security permissions set | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that the user has ‘write’ permission to Tally folder |
18 | Encrypted License file is either corrupted or not found. | Invalid encrypted License file Encrypted License file has been corrupted | Delete the tally_lck.lic file from the Tally.ERP 9 application folder (if present). Surrender the license from the Control Centre and Reactivate the license |
19 | License Request file is being accessed by another program. Please try after some time. | Error while trying to lock the request file for write Request file is being accessed by another process (another Tally) | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that only one instance is executed in Tally at a time. Ensure that the user has ‘write’ permission to Tally folder |
20 | License Request file has inadequate security permission set. Please check the security permission and try again. | Error while reading request file Request file has security permissions set | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that the user has ‘write’ permission to Tally folder |
21 | License Request file is Read only. Please check the file security settings and try again. | Error while writing request file Request file is read-only Request file has security permissions set | Check the Read Only properties of the file and ensure the Read Only attribute is unchecked Ensure that the user has ‘write’ permission to Tally folder |
22 | License Request file is either corrupted or not found. | Invalid request file Request file has been corrupted | Generate the Request file again, and continue with the Offline Activate/ Reactivation process. |
23 | Could not reach Registration Server. Please check network connection and try again. | Error while communicating with Tally Database Server Network problem Internet settings problem Tally server down | Solve connectivity problem and try again Check Proxy and firewall settings as per Multi User Installation checklist Install IE ver 6.0 or above |
26 | Invalid License! | Please contact Tally Solutions Pvt. Ltd. for assistance | |
27 | License Expired! | Invalid License – License expired. Check whether the machine date of the user is back dated | Set the machine date correctly and activate |
32 | Please contact Tally Solutions Pvt. Ltd. for assistance | ||
33 | Invalid version. Please contact Point of Purchase or Tally Solutions Pvt. Ltd. | Invalid License Version | Surrender existing license using same Version which was used for Activation. Install and activate the latest version. |
34 | Invalid version. Please contact Point of Purchase or Tally Solutions Pvt. Ltd. | Invalid License Version | Surrender existing license using same Version which was used for Activation. Install and activate the latest version. |
35 | Invalid License Key! Please enter valid license key received in the E- Mail. | Invalid Unlock Key The Unlock License Key entered is Invalid. | Pease type the correct unlock key. |
36 | Please contact Tally Solutions Pvt Ltd for assistance | ||
37 | Please contact Tally Solutions Pvt Ltd for assistance | ||
38 | Please contact Tally Solutions Pvt Ltd for assistance | ||
39 | Please contact Tally Solutions Pvt Ltd for assistance | ||
40 | Please contact Tally Solutions Pvt Ltd for assistance | ||
41 | Please contact Tally Solutions Pvt Ltd for assistance | ||
42 | Antivirus blocking communication. | Include the application in the Antivirus Exclusion/Exception list. Contact Tally Solutions Pvt Ltd, if this error is persisting. | |
43 | License not valid for this product. Please contact Point of Purchase or Tally Solutions Pvt. Ltd. | Invalid product The Request is not from any of the Tally products | Please repeat the process again. If the problem still persists, contact Tally Solutions Pvt. Ltd. |
46 | Could not unlock License! | The user is trying to enter the unlock key in a different machine by copying the tally_lck.lic file. | Enter the Unlock key is the same machine where the Activation / Reactivation was done, i.e., where tally_lck.lic was generated. |
48 | Connection timed out! Please try after sometime. | Connection Time Out | Please try again later. If the problem still persists, contact Tally Solutions Pvt. Ltd. |
49 | Serial Number you have entered is wrong. | Wrong Serial Number The Serial Number entered is incorrect. (This is in case of Reset License after Activation but before Unlock) | Please type the correct serial number. |
51 | Invalid Request! Not enough information for processing. Please contact Tally Solutions Pvt. Ltd. | Invalid Request | Please contact Tally Solutions Pvt. Ltd |
52 | Required File not found for processing. Please contact the point of purchase. | The required file not found during validation. | Please contact the point of purchase. |
53 | File is invalid and could not process. Please contact the point of purchase. | Invalid File | Please contact the point of purchase. |
71 | Hardware Lock Read Failed Lock not connected to the system Lock removed from the system in-between process Invalid lock or already cleared lock | Connect the lock to the machine properly Do not remove the lock during the process of converting The lock inserted by you has already been converted to Softlock and the same is invalid now. | |
72 | Hardware Lock Clear Failed Lock not connected to the system Lock removed from the system in-between process Invalid lock or already cleared lock | Connect the lock to the machine properly Do not remove the lock during the process of converting The lock inserted by you has already been converted to Softlock and the same is invalid now. | |
81 | Invalid machine state Hardware change System problems Fraudulent or Erroneous reuse of license and request/response files | Ensure that the user has sufficient permission (administrative rights) If the problem still persists, contact Tally Solutions Pvt. Ltd. | |
82 | Error while setting state User does not have enough permissions | Ensure that the user has sufficient permission (administrative rights) If the problem still persists, contact Tally Solutions Pvt. Ltd. | |
83 | Error while setting token User does not have enough permissions | Ensure that the user has sufficient permission (administrative rights) If the problem still persists, contact Tally Solutions Pvt. Ltd. | |
84 | Error token mismatch Hardware change System problems Fraudulent or Erroneous reuse of license or request/response files | Ensure that the user has sufficient permission (administrative rights) If the problem still persists, contact Tally Solutions Pvt. Ltd. | |
85 | Error Fingerprint mismatch Hardware change System problems Fraudulent or Erroneous reuse of license or request/response files | Ensure that the user has sufficient permission (administrative rights) If the problem still persists, contact Tally Solutions Pvt. Ltd. | |
86 | Error while setting finger print. User does not have enough permission. | Ensure that the user has sufficient permissions (administrative rights) If the problem still persists, contact Tally Solutions Pvt. Ltd. | |
2002 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2003 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2004 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2005 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2006 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2007 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2008 | Please select one/more column(s) for export. | Please select one/more column(s) for export. | |
2009 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2010 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2012 | Incorrect Tally.NET ID #tally.net id! Please mention correct Tally.NET ID. | The Tally.NET ID entered by you is incorrect | Enter the correct Tally.NET ID |
2013 | Incorrect Tally.NET ID or Password! | The Tally.NET ID or Password entered is incorrect Tally.NET ID or Password | Enter the correct Tally.NET ID or Password |
2015 | The current password you have specified does not match! Please specify the correct one. | The password entered is wrong | Enter the correct password |
2016 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2018 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2019 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2019 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2020 | Tally.NET ID #Tally.NET ID should be valid email address! | The E-Mail address mentioned by you for Tally.NET ID is not valid | Mention a valid E-Mail address for Tally.NET ID |
2021 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2022 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2026 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2027 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2028 | You do not have necessary rights to view the page. Please contact administrator. | You do not have necessary rights to view the page | Please contact your Administrator |
2029 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2030 | Security Level #security level already Exists | The name of the Security level which you are trying to create is already existing | Enter a different name to create a Security Level |
2035 | Tally.NET ID #Tally.NET ID already exists. | The E-Mail ID entered for accessing Tally.NET is already existing | Mention a different E-Mail ID as Tally.NET ID |
2038 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2039 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2040 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2041 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2042 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2043 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2046 | Cannot create new Tally.NET user/Tally.NET Auditor/Tally.NET Expert. You are allowed to create #X users. | You have exceeded the number of Users created for Tally.NET, Tally.NET Auditor and Tally.NET Expert. | The number for User IDs that can be created for a Silver is One and for Gold/Auditors’ Edition is Ten |
2047 | The Tally.NET ID #Tally.NET ID, you gave as current administrator is incorrect! | The Administrator’s ID entered by you is incorrect | Enter the correct Administrator ID |
2203 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2204 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2205 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2208 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2209 | Tally.NET ID #Tally.NET ID should be valid email address! | The E-Mail address entered as Tally.NET ID is not valid | Enter a valid E-Mail ID as Tally.NET ID |
2210 | Cannot delete! One/more user(s) are linked with Security Level #security level, you are trying to delete. | You are trying to delete the Security Level which is being linked with user(s) | Unlink the user(s) from the Security level which you want to delete |
2212 | The Tally.NET ID #Tally.NET ID, you gave as new administrator is incorrect! | The Administrator’s ID entered by you is incorrect. | Enter the correct Administrator ID |
2213 | The Tally.NET ID #Tally.NET ID, you gave as current administrator is incorrect! | The Administrator’s ID entered by you is incorrect. | Enter the correct Administrator ID |
2215 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
2216 | Security level ‘Standard User ‘ cannot be deleted. | You are trying to delete a pre-defined Security Level | You cannot delete the Security Level ‘Standard User’ as it is a pre-defined Security level in Tally. |
2217 | Account/Site administrator cannot be deleted. | You are trying to delete the Account/Site Administrator’s ID | You cannot delete the Account/Site Administrator’s ID |
2218 | Internal Error! Please contact Tally Solutions for assistance. | ||
2219 | You cannot create a security level named ‘Owner’. | You are trying to name a security level which is already a pre-defined name | You cannot create a security level with name containing ‘Owner’ as this is a pre-defined Security level in Tally |
2220 | Security level ‘Standard User ’ cannot be renamed. | You are trying to rename a pre-defined Security Level | You cannot rename the Security Level ‘Standard User’ as it is a pre-defined security level in Tally. |
2221 | Security level should have at least one rights/facility. | You are trying to create a Security level without allowing the rights/facility | You cannot create a blank security level, should at least have one rights/facility in it. |
2251 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
3014 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
3017 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
3030 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
3067 | Account ID #account id already exists. Please enter different Account ID. | You are entering an Account ID which already exists. | Mention a different valid Account ID. |
6001 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6002 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6003 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6004 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6005 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6007 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6008 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6009 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6010 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6011 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6029 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6030 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6035 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6036 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6202 | Incorrect Serial Number! Please type the correct Serial Number. | The Serial Number entered by you is incorrect. | Enter the correct Serial Number |
6203 | This is not a valid Serial Number – please contact your point of purchase or Tally Solutions for assistance | The serial number entered might have been blocked, upgraded, lost or Expired. | Contact your point of purchase or Tally Solutions for assistance |
6205 | Internal Error! Please contact Tally Solutions for assistance. | You are trying to Activate / Update / Re-Activate / Surrender the license of a South Asian Edition of Tally.ERP 9 from an International IP Address | South Asian Edition of Tally.ERP 9 should be used only in India and SAARC. International Edition of Tally.ERP 9 should be in countries other than India and SAARC |
6206 | Incorrect Activation Key. Please type the correct Activation Key. | The Activation Key entered by you is incorrect | Enter the correct Activation Key |
6208 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6209 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6210 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6212 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6213 | Internal Error! Please contact Tally Solutions for assistance. | You are trying to directly upgrade to Tally.ERP 9 from Tally 6.3 (Softlock and Hardlock / 7.2 (Hardlock) | Activate Tally 9 (Release 1 or 2) first and surrender the same, and then Install and Activate Tally.ERP 9. |
6214 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6216 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6217 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6218 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6220 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6221 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6222 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6223 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6224 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6225 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6226 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6227 | Surrender failed – please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6228 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6229 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6230 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6231 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6232 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6233 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6234 | Upgrade not allowed! Please contact your point of purchase or Tally Solutions for assistance. | Contact your point of purchase or Tally Solutions for assistance | |
6235 | License is already activated. Please surrender and try again | The License is in Active mode, i.e., you are trying to activate a license which has already been activated | Surrender the license and try ‘Reactivate License’ option. |
6236 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6237 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6239 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6241 | Your Tally.ERP 9 Serial Number XXXXXXXXX has been made INVALID, since it was found to be running on more than one machine. | You have activated the same serial number of Tally.ERP 9 in more than one machine | |
6242 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6243 | Your account administrator has rejected the site #Site ID. Please contact account administrator. | Your Account Administrator has not approved your Site Activation. | Contact your Account Administrator |
6244 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6246 | You cannot activate Rental Serial number on this machine. Please contact Tally Solutions for further assistance | Machine Identification Information already registered for another rental serial number | You cannot activate Rental Serial number on this machine, as rental license has already been activated. Please contact Tally Solutions for further assistance. |
6248 | You cannot use this serial number for converting the rental license. Please contact Tally Solutions for further assistance | Serial number given for converting to regular license is already activated | Enter the correct Serial number to convert the rental license to regular license. |
6249 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6250 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6251 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6252 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6253 | Insufficient days left for conversion! | Not having enough days to change edition | Extend the rental period and then change the Product Edition |
6254 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6255 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6256 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6257 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6258 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6259 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6260 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6401 | This is a Multi site License. Select ‘Activate Site License’ to activate the license | You are trying to activate license by selecting the option ‘First time activation’ under ‘Activate License’ (in case of a multi-site or linked with multi site account) | Select the option ‘Activation of Additional Site for your organization’ under ’Activate License’, in case of Multi Site License |
6402 | This is a Multi site License. Select ‘Activate Site License’ to activate the license | You are trying to activate the license by selecting the option ‘First time activation for your organization’ under ‘Activate License’ (in case serial is linked with multi- site) | Select the option ‘Activation of Additional Site for your organization’ under ’Activate License’, in case of Multi Site License |
6404 | This is a Single site License. Select ‘Activate License’ option to activate the license. | You are trying to activate the license by selecting the option ’Activation of Additional Site for your organization’ under ‘Activate License’ | Select the option ’First time activation for your organization’ under ‘Activate License’, in case of Single Site License |
6405 | Incorrect Password. Please type the correct Password and proceed. | The password entered by you is incorrect | Enter the correct password |
6406 | Email ID #Email ID mentioned by you as Administrator of Account ID #Account ID is incorrect. Please provide correct Email Id and proceed. | The E-Mail ID mentioned by you as Account Administrator ID while activating the Tally.ERP 9 license is incorrect | Enter the correct E-mail ID for Account Administrator ID and proceed |
6407 | Email ID #Email ID mentioned by you as Administrator of Site ID #Site ID is incorrect. Please provide correct Email Id and proceed. | The E-Mail ID mentioned by you as Site Administrator ID while activating the Tally.ERP 9 license is incorrect | Enter the correct E-mail ID for Site Administrator ID and proceed |
6410 | The serial number is already activated. Please select ‘Reactivate License’ option | You are using the option ‘First time activation’ under ‘License Activation’ while re-activating the license | You need to use the option ‘Re- Activate License’ in case you have already activated the license, and are now re- activating the same after having surrendered it. |
6413 | This is not a valid site – please contact your account administrator. | The Site which you have linked to Multi Site license, is not a valid site | Contact your Account Administrator |
6415 | Cannot activate new site. You are allowed to activate #X sites. Click here to buy more sites. | ||
6416 | The Site ID #Site ID already exists. Enter different Site ID. If you are trying to reactivate the same site use Reactivate Site option | The Site ID entered by you is already existing, or, You are trying to re-activate the same Site using the option ‘Activate License’ | Enter a different Site ID. In case, you have already activated the Site, use the option ‘Reactivate License’. |
6417 | This is not a valid Account. Please contact your point of purchase for assistance | The Account does not exist / de-activated | Please contact point of purchase or Tally Solutions for assistance |
6436 | Email ID #Email ID mentioned by you as Administrator of Account ID #Account ID is incorrect. Please provide correct Email Id and proceed. | The E-Mail ID mentioned by you as Account Administrator ID while activating the Tally.ERP 9 license is incorrect | Enter the correct E-mail ID for Account Administrator ID and proceed |
6437 | Incorrect Site ID #Site ID. Please mention correct Site ID. | The Site ID mentioned by you while activating a Site license is incorrect | Enter the correct E-mail ID for Site Administrator ID and proceed |
6438 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance | |
6440 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance | |
6444 | Tally.NET ID #Email ID mentioned by you as Account Administrator is incorrect. Please provide correct Tally.NET ID and proceed. | The E-Mail ID mentioned by you as Account Administrator is incorrect. | Enter the correct Account Administrator ID |
6446 | Incorrect Account ID #Account ID. Please type the correct Account ID. | The Account ID entered by you is incorrect | Enter the correct Account ID |
6447 | This is a Multi site License. Select ‘Reactivate Site License’ to activate the license | You have selected the option ‘If you have only one license for your organization’ under ‘Reactivate License’ instead of using ‘If you wish to reactivate a Site’ | Select the option ‘If you wish to reactivate a Site’ under ‘Reactivate License’ in case of Multi Site License |
6448 | This is a Single site License. Select ‘Reactivate License’ option to activate the license. | You have selected the option ’If you wish to reactivate a Site’ under ‘Reactivate License’ instead of selecting ‘If you have only one license for your organization’ | Select the option ‘If you have only one license for your organization’ ‘Reactivate License’ in case of Single Site License |
6449 | Please surrender your existing Tally License, before moving to Tally.ERP 9. | You are trying to activate Tally.ERP 9 without surrendering older version of Tally, in case of co- existence. | Surrender your existing Tally License, before activating Tally.ERP 9 |
6450 | Please try activating Tally.ERP 9 from latest version. | ||
6451 | Your Tally.ERP 9 Serial Number 12192919 has been SUSPENDED, since it was found to be repeatedly running on more than one machine. | Your have activated your Tally.ERP 9 license on more than one machine and have been repeatedly doing the same. Your Tally.ERP 9 license, therefore, has been suspended. | |
6452 | We have detected that your License 231323112 of Tally.ERP 9 operating at your Site ‘ABCDEFG’ is being used on more than one machine – which is a violation of our Copyright. All such instances of Tally.ERP 9 will no longer work – and will show ’Invalid License’. | ||
6453 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance | |
6454 | Tally.NET ID #Email ID mentioned by you as Site Administrator is incorrect. Please provide correct Tally.NET ID and proceed. | The E-Mail ID mentioned by you as Site Administrator is incorrect | Provide correct Tally.NET ID and proceed |
6501 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6502 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6503 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6504 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6505 | Incorrect TallyCurrency Key(%s)! Please type correct TallyCurrency Key | Invalid Tally currency | Please enter the correct TallyCurrency Key |
6506 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6507 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6508 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6509 | Internal Error! Please try after some time | Please try again after sometime. If the problem persists, contact Tally Solutions Pvt Ltd., for assistance | |
6510 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6511 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6512 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6513 | Insufficient TallyCurrency(s)! Please mention %d amount of TallyCurrency(s) | Product can not be purchased due to insufficient TallyCurrency | Use TallyCurrency with adequate amount. |
6514 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6515 | Internal Error! Please contact Tally Solutions for assistance | The Serial number entered is that of a regular / existing / other license and does not belong to rental license. | Enter the correct rental serial number. |
6516 | Internal Error! Please contact Tally Solutions for assistance | Please contact Tally Solutions for assistance. | |
6517 | Payment is unsuccessful | Please contact Tally Solutions for assistance. | |
6602 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6603 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6604 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6605 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6606 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6607 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6608 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6609 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6610 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6611 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6612 | The server is busy, please try after few minutes. | Please try again after sometime. If the problem persists, contact Tally Solutions Pvt Ltd., for assistance | |
6613 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6614 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6615 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6616 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6617 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6618 | Internal Error! Please contact Tally Solutions for assistance. | Please try again after sometime. If the problem persists, contact Tally Solutions Pvt Ltd., for assistance | |
6619 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6620 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6621 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6624 | Internal Error! Please contact Tally Solutions for assistance. | Please contact Tally Solutions for assistance. | |
6626 | Incorrect Promotional Code! Please type Correct Promotional Code! | Please contact Tally Solutions for assistance. | |
6627 | Incorrect Promotional Code! Please type Correct Promotional Code! | The Promotional Code entered is incorrect | Please type the correct Promotional code. |
6628 | Incorrect Account ID! Please type correct Account ID | The Account ID typed by you is incorrect | Please type the correct Account ID |
6629 | Incorrect Site ID. Please type correct Site ID | The Site ID typed by you is incorrect | Please type the correct Site ID |
15001 | HTTP method not supported | HTTP method not supported The Request Http method is not GET | This error is a development time error and not expected to come from Tally. Contact Tally Solutions Pvt Ltd, if this error occurs. |
15002 | Invalid request | HTTP header information is not sufficient HTTP headers used by Tally are changed / deleted. | Could come if the HTTP Headers are tampered / modified or removed either by Firewall / Proxy agent. Disable Firewall/Proxy Agent and try. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
15003 | Invalid request | Invalid request xml Data loss or loss of data integrity | This error could come only when the transmitted data is not received correctly at the other end or the request is coming from a wrong source. For the first case the user can retry. For the second case, there is no solution. |
15004 | Invalid request | Unknown request Request is not identified | Contact Tally Solutions Pvt Ltd, if this error is persisting. |
15005 | Invalid request | Invalid data format | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
15006 | Invalid request | Invalid data format | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
15007 | Request cannot be served, please try later | The Server is not ready to serve, The Tally Net Server is in Reconnect process, or The Server is not registered. | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
15009 | Invalid request | Internal Error | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
15010 | Invalid request | Internal Error | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16001 | Request cannot be served, please try later | Request cannot be served. The server is not ready to serve. | Please retry after sometime |
16002 | Invalid request | Insufficient HTTP information | Contact Tally Solutions Pvt Ltd. |
16003 | Invalid request | Insufficient data in the request | Contact Tally Solutions Pvt Ltd. |
16004 | Invalid request | Invalid data | You can configure to use non- HTTP Tally.NET servers. F12 Configure > Advanced Configuration |
16005 | Request cannot be served, please try later | Invalid data | Please retry after sometime Contact Tally Solutions Pvt Ltd., if this error is persisting |
16006 | Invalid request | Insufficient data | Contact Tally Solutions Pvt Ltd. |
16007 | Invalid request | Insufficient data | Contact Tally Solutions Pvt Ltd. |
16008 | Invalid request | Insufficient data | Contact Tally Solutions Pvt Ltd. |
16009 | Invalid request | Insufficient data | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16010 | Request cannot be served, please try later | The Request cannot be served. Could not establish connection with Tally server | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16011 | Request cannot be served, please try later | The Request cannot be served. Tally server response xml is invalid | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16012 | Invalid session | Authentication failed, invalid user The Session does not exist or session exists but details in the session are not matching with details in the request xml. | Restart the session again |
16013 | Invalid request | Insufficient data | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16014 | Company connected successfully | The Company is connected successfully | Success case. |
16015 | Failed to connect company | Unable to connect company | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16016 | Company already connected | The Company is already connected | If there is a company with same ‘connect name’ already connected for that account and this instance is trying connection through ”Connect on Load” company configuration, this error is displayed. Connect the company manually, if required. |
16017 | Company disconnected successfully | The Company is disconnected successfully | Success case. |
16018 | Failed to disconnect company | Unable to disconnect company | This case occurs only if the Tally server connection with Tally.NET server is broken and user is trying to disconnect company. User can reconnect if wants to establish new connection. |
16019 | Company not connected | The Company is not connected for which update request has come. | The connection with Tally.NET Server is lost already. Any request to disconnect, update that company get this error. Reconnect the company. |
16020 | Company updated successfully | The Company is updated successfully | Success case. |
16021 | Failed to update company | Unable to update company | The connection with Tally.NET Server is lost already. But Tally is not updated this disconnect. Reconnect the company. |
16022 | Companies disconnected successfully | All the companies have been disconnected successfully from Tally server. | Success case. |
16023 | Failed to disconnect all companies | Unable to disconnect all companies | No action. |
16025 | Server disconnected successfully | Tally Server is disconnected successfully | Success case. |
16026 | Failed to disconnect server | Unable to disconnect Tally Server. | No action. |
16027 | Invalid Session | Invalid Session The Session does not exist or session exists but there is token mismatch. | Please retry after sometime. If problem persist, you can configure to use non-HTTP Tally.NET servers. |
16028 | Session closed successfully | The Session is closed successfully | Success case. |
16029 | Failed to close session | Unable to close the session | No action. |
16031 | Invalid request | Insufficient data | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16032 | ‘Company’ is currently not connected with Tally.NET | Tally Server is not connected Company is not connected. | The company is not connected to Tally.NET. Connect the company before trying to sync. |
16033 | Successfully created session with TRB | The Start TRB Session Successful Successfully created session with TRB | Success case. |
16034 | Session creation with TRB failed | The Start TRB Session Failed The Session creation with TRB failed | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16035 | A session with TRB terminated successfully | The End TRB Session Successful A session with TRB terminated successfully | Success case. |
16036 | Termination of TRB session failed. | The End TRB Session Failed Termination of TRB session failed. | No action. |
16037 | ‘Company’ is currently not connected with Tally.NET | Tally to connect to does not exist as Account information is not available for the request Data request has come with Target Account Name and Target Company Name but could not find the company. | Check the Sync Client Rule for correctness of Account ID and Company Name. |
16038 | Invalid request | Tally to connect to does not exist for the request Data request has come which does not have Target Account Name and Target Company Name | Please retry after sometime. Contact Tally Solutions Pvt Ltd, if this error is persisting. |
16040 | Session validity expired | The Session validity is expired | Login again to establish the session. |
16041 | User session killed successfully | The User session is terminated successfully | Success case. |
16042 | Failed to kill user session | Failed to terminate the user session | No action. |
16043 | Current session cannot be deleted | In Kill User Session request, the session ID which is to be killed is same as current session ID. | The current user session cannot be killed. Select the right session t |
Comments are welcome!!!
Warm Regards,
Mani.V
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